Last Updated: August 4, 2025
Welcome to Ascension Brands! These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Ascension Brands (“Company,” “we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms and all terms incorporated by reference. If you do not agree to all of these Terms, do not use our services.
Ascension Brands specializes in providing comprehensive digital marketing, design, and social media services. Our offerings include, but are not limited to, search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing, website design and development, graphic design, branding, social media strategy, community management, and social media advertising. Our services are designed to help businesses establish a strong online presence, engage with their target audience, and achieve their marketing objectives.
1. Services
Ascension Brands offers various digital marketing and design services, which may be purchased individually or as part of pre-defined packages. The specific services to be provided will be outlined in a separate service agreement, proposal, or statement of work (SOW) entered into between Ascension Brands and the client. Any changes to the scope of services must be agreed upon in writing by both parties.
2. Refund Policy
All sales of services are final. Ascension Brands operates on a strict no-refund policy for all services rendered, including but not limited to digital marketing packages, design services, and social media management. Once a service package or individual service has been purchased and work has commenced, no refunds, partial or full, will be issued under any circumstances. This policy is in place due to the nature of digital services, which involve significant upfront time, resource allocation, and intellectual property development upon engagement. Clients are encouraged to carefully review their service selections and ask any questions prior to purchase.
In the event of project cancellation by the client, any payments made to Ascension Brands are non-refundable. If a client chooses to terminate services before the completion of a contracted period or project, they remain responsible for any outstanding balances for services rendered up to the point of termination. Ascension Brands reserves the right to cease work on any project if payment terms are not met, without obligation for refund.
3. Intellectual Property
All content, designs, trademarks, service marks, logos, and other intellectual property created by Ascension Brands in the course of providing services, including but not limited to website designs, graphic elements, marketing materials, and social media content, shall remain the property of Ascension Brands until full payment for the services has been received. Upon full payment, the client will be granted a non-exclusive, non-transferable license to use the deliverables for their intended business purposes. Ascension Brands retains the right to use any work created for promotional and portfolio purposes, unless otherwise agreed upon in writing.
4. Client Responsibilities
The client agrees to provide all necessary information, materials, and approvals in a timely manner to facilitate the completion of services. This includes, but is not limited to, providing access to websites, social media accounts, analytics data, and any other platforms or information required for Ascension Brands to perform the agreed-upon services. The client is responsible for the accuracy and legality of all content provided to Ascension Brands. Delays caused by the client’s failure to provide necessary information or approvals may result in extended project timelines or additional charges.
5. Limitation of Liability
To the fullest extent permitted by applicable law, Ascension Brands shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to Ascension Brands for the services in question during the twelve (12) months prior to the event giving rise to the liability.
6. Governing Law and Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of Kansas, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the services provided by Ascension Brands shall be resolved through binding arbitration in Leawood, Kansas, in accordance with the rules of the American Arbitration Association (AAA) or a mutually agreed-upon arbitration service. The decision of the arbitrator shall be final and binding upon both parties. Each party shall bear its own costs and attorneys’ fees incurred in connection with any arbitration, unless otherwise required by law or the arbitration rules.
7. General Provisions
Entire Agreement: These Terms, together with any service agreement, proposal, or statement of work, constitute the entire agreement between you and Ascension Brands regarding the use of our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason by a court of competent jurisdiction, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
Waiver: No waiver by Ascension Brands of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Ascension Brands to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Ascension Brands may assign its rights and obligations under these Terms without restriction.
Headings: The headings in these Terms are for convenience only and shall not affect their interpretation.